I used my affiliate link some time ago, I made a purchase today and it didn’t get tracked. Why?

Marina Black -

The affiliate link should be used each time you make a template purchase. In case you clicked the affiliate link of some other affiliate (accidentally or by mistake), the purchase commission is credited to this other affiliate as his username haв been saved as a cookie (and it's the first cookie that tracks the sale). The commission added to this other affiliate’s account is not refundable. Please, check your browser saved cookies and clear the saved other affiliate the cookies;  then click your affiliate link and make a purchase.


If you have more questions feel free to contact our affiliate support by submitting a ticket request.

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