The affiliate link should be used each time you make a template purchase. In case you clicked the affiliate link of some other affiliate (accidentally or by mistake), the purchase commission is credited to this other affiliate as his username has been saved as a cookie. The commission added to this other affiliate’s account is not refundable. Please, check your browser saved cookies and clear the cookies list in case you have other affiliate cookies saved. Then click your affiliate link and make a purchase.
If you have more questions feel free to contact our affiliate support by submitting a ticket request.