What's the Order Status Form?

Marina Black -

The order status form enables customers to check the status of the order and provides the order information (the merchant system order number, the template number, the delivery email, and the registration time), our billing department contact information, options to resend the purchased template download link, the live chat or the trouble ticket system links, and other information that might be helpful for a customer. If you wish to generate the order status form for your template store, select a preset you would like to be used for the order status form from the drop down menu (“Main” > “Presets” => “Preset Tools” => “Display Order Status Form”) and press “Generate” to have your JavaScript code ready. All you have to do now is to copy the code and paste it into your website code.


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