I noticed that my commission balance reduced through I made more sales, it this possible?

Marina Black -

Yes, this is possible. If we issue a refund on a sale you got commission for, this added commission is deducted from your commission balance. Refunds may happen due to credit card purchase fraud, suspicious order, bank chargebacks, and for other reasons. 

 

If you have more questions feel free to contact our affiliate support by submitting a ticket request

 

 

Have more questions? Submit a request

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